How can we help?
Commonly asked questions
Geodesix is a marketplace for opinions about products and brands from trusted publishers. Publishers and creators license us their content. We then identify where in that content they mention products and identify real quotes that capture their opinion about those products. We then provide those quotes to retailers so that they can incorporate them in the product pages and in their ads. Retailers then pay us on a performance basis, and we share that with the publishers and creators whose work earned it.
Geodesix is for retailers who sell products and want independent opinions that can speak to the value of their products wherever shoppers are. Geodesix is also for publishers and creators who review products and want their work to earn beyond the first week it was published.
To get started, you only need to fill out our sign-up form, and a Geodesix representative will follow up within 2 to 3 days. If you are a retailer, the representative will ask for your product feed if it is not already available, and will then give you access to a dashboard where you can see the quotes we have found about your products and your brand. If you are a publisher or creator, the representative will ask for a feed of your content so that we can identify the product mentions already in it.
Where to look: Sign up at https://www.geodesix.com/signup
No. There is no spending floor that retailers need to hit. A retailer pays for measured performance and can end any campaign at any time. Retailers can also set alerts on any campaign so that they are emailed as soon as it passes an amount they choose.
Geodesix matches published opinions against the products you carry, and creates a catalog of citations that you can utilize on your website and in your ads.
Where to look: Retailer dashboard, then Library, then Citations.
Citations can be used in two ways:
1/ A direct placement is a citation you incorporate on your website, usually the product page, so the quote appears where somebody is already deciding. Direct placements are billed on viewable impressions.
2/ A paid ad is an image carrying the product quote, which you buy traffic against on a platform such as Meta. Paid ads are billed on clicks.
Where to look: Retailer dashboard, then Implementations.
Two pieces of code, both on the page that will carry the citation. The first is a snippet of HTML that goes where the quote should appear. The second is a snippet of Javascript that can go anywhere on the same page. Both are on the placement itself, with a button that emails them to whoever looks after your site.
Where to look: Retailer dashboard, then Implementations, then Direct placements, open one, then the Implementation tab.
Every placement has a Verify installation page that tells you. It checks two things: that the Javascript loaded on your page, and that it found what it was looking for, which is the HTML snippet for a direct placement or the tracked link for a paid ad. It reads what actually happened in a real shopper’s browser rather than fetching your HTML, because a page that renders on the client or needs a session would pass a fetch and still not work. A placement is either Verified or Unverified, and nothing else. Whether anyone has seen it yet is a performance question, answered on the Performance tab.
Where to look: Retailer dashboard, then Implementations, open the placement, then the Implementation tab, then Verify. The button disappears once it is verified.
A tracked link carries two parameters, one that the ad platform fills in with the click id and one that says which placement the click belongs to. Together they are how a click is attributed to the right publisher and billed correctly. They do not stay: a few seconds after somebody lands, we take both back out of the address bar, so a shopper who copies the URL and shares it is sharing a clean link. Without that, everyone who followed the shared copy would look like a fresh paid click on your account. Any parameters you add for your own analytics are left exactly where you put them.
Yes. The destination defaults to your own product page for the product the citation is about, which is the right answer nearly every time, and you can point it anywhere else you like, such as a campaign landing page, a bundle, or a seasonal collection. Left at the default it follows your product page, so if that URL changes later the ad follows it rather than pointing at a dead address.
Where to look: Set it when you create the paid ad, or afterwards on the placement, under Implementation.
Sometimes, and the dashboard always tells you which. Publishers set one of three answers for each retailer and each way of using their work: open, so you can use it straight away; approval needed, so you can see it and ask; or hidden, so it is not offered at all. Where approval is needed, you ask from the citation itself and the publisher answers from their own dashboard. Approving covers everything they have published rather than the single quote you asked about, so you only ask once. The answer comes back in your weekly summary and as a count beside Permission requests in the sidebar.
Where to look: Retailer dashboard, then Library, then Permission requests, for everything you have asked and every answer.
Publishers and creators are paid for measured use of work they have already published. When a retailer puts your quote on a product page, you are paid on viewable impressions. When they run it in an ad, you are paid on clicks. Your rate decides the amount. Because it is measurement rather than a one-off license fee, an article that keeps being useful keeps earning long after the week it was published.
Where to look: Publisher dashboard, then Insights, then Earnings.
Yes, completely, and separately for each way your work can be used. Set a default for every retailer, then a different answer for any retailer you name: open, approval needed, or hidden. Hidden means they never see your work at all, rather than seeing it and being refused. Approving a request is the same act as opening that channel to that retailer, so your standing answer and your queue can never disagree. Changing your mind stops anything new from being placed, while placements already running keep running, so a page that has been live for a month does not break because a setting changed this morning.
Where to look: Publisher dashboard, then Settings, then Permissions. Requests waiting on you are under Permission requests.
You do. Geodesix is a marketplace rather than a rate card, so what your opinion is worth is your decision, and a retailer sees your rate before they use anything. Your rate card is on your account page, showing your own rate where one has been agreed and the default where it has not, and every number on your earnings page is calculated at the rate that actually applied at the time.
Where to look: Publisher dashboard, then Settings, then Account, for the rate card.
Because your name is what makes the quote worth reading, and it should look like you wherever a retailer renders it. Your square logo, full logo, brand colors and typefaces travel with every placement of your work. Fonts are asked for as a name and a file, and the file must not require a license, because retailers download it and serve it from their own pages. Every field says what belongs in it, including dimensions and file types, so nothing has to be guessed.
Where to look: Publisher dashboard, then Settings, then Account, then Brand assets.
Anything you have published that says something specific about a product, a brand, or a category. We read your content, find the sentence that carries your opinion, and check it against what retailers actually sell. You keep the piece: nothing is republished and nothing is rewritten. What travels is the quote, your name, and a link back to the original.
Where to look: Publisher dashboard, then Library, then Content.
End the placement. Billing stops at that moment, and nothing that arrives afterwards is recorded or charged, including clicks on an ad that is still in flight. It asks you to confirm that you have stopped running the ad first, and it cannot be undone, so to run the same citation again you create a new campaign, which starts its own record. Everything the campaign already counted stays, on the page and on your invoices.
Where to look: Retailer dashboard, then Implementations, then Paid ads, open the campaign, then End campaign on the Overview tab.
Not once you end the placement, and that is the step people miss. Taking the snippet off your page stops your server serving it, but your CDN, a shopper’s browser and every proxy in between keep serving the old page for as long as their caching says to. Ending the placement is what makes those stale copies free: after that they can render all they like and nothing is recorded and nothing is billed. So the order is to take it off your pages first, then end the placement, which is what the confirmation is asking you about.
Where to look: Retailer dashboard, then Implementations, then Direct placements, open it, then End placement on the Overview tab.
No, and that is deliberate. Ending a placement is what stops the billing, so a switch that turned it back on would be a way to take the traffic and decline the invoice. Running the same citation again means creating a new placement, which starts with its own record and its own history, while the one you ended keeps everything it measured. If you ended the wrong one, contact us and a person can reverse it.
Yes. Each placement takes as many alerts as you want, watching either spend in the calendar month or spend in total, at whatever amounts matter to you. You get one email per alert per period, so a monthly alert can send again next month and a total one sends once. An alert reports and does not cap, so nothing stops when it fires. To stop the spending, end the placement.
Where to look: Retailer dashboard, then Implementations, open the placement, then the Alerts tab. See example there shows exactly what arrives.
On the placement itself. Every placement has a Performance tab and a Cost tab, each opening with a chart over whatever range you choose and a table underneath saying the same thing in numbers. To compare placements against each other, the Performance and Cost pages in the sidebar cover your whole account.
Where to look: Retailer dashboard, then Implementations, open the placement, then Performance or Cost.
Direct placements are billed on viewable impressions, at the publisher’s rate per thousand. Paid ads are billed on clicks, at the publisher’s rate per click. Nothing else is charged and there is no platform fee on top. The rate a placement is billed at is shown on that placement’s own Overview tab, so the number is on the same page as the thing it applies to.
Where to look: Retailer dashboard, then Implementations, open the placement, then Overview for the rate and Cost for the totals.
At least half of the quote in view for a continuous second, counted once per pageview per placement, so scrolling away before the second is up resets it. That is the definition every screen uses, which is why the number on a retailer’s cost page and the number on a publisher’s earnings page are the same measurement rather than two opinions about it.
Yes. Add your office or VPN addresses, either singly or as a range, and events from them are recorded but never billed, because checking how your own pages look should not cost you anything. We exclude our own addresses across the platform for the same reason, so nobody is charged for us looking at their site.
Where to look: Retailer dashboard, then Settings, then Account, then IP filtering.
Payments are facilitated and scheduled in impact.com, which is where the money moves and where your payment details live. Geodesix measures: your earnings page shows what you have earned, by month, by retailer and by individual citation, calculated from real events at the rate that applied.
Where to look: Publisher dashboard, then Insights, then Earnings.
No. Traffic that declares itself automated, traffic arriving from a domain that is not yours, and traffic from an address on your own exclusion list are all recorded and flagged rather than counted, and none of it is billed. We keep it rather than throw it away so that any number can be explained, which is not the same thing as charging you for it.
Invite them by email and choose what they can do. An admin manages the property and the people on it, a member does the day-to-day work, and read only can see everything and change nothing. They get an email, set their own password, and land in the right dashboard. Nobody can raise their own access, and money is visible to admins only.
Where to look: Your dashboard, then Settings, then Team, then Invite.
Yes. Properties belonging to one company are grouped, and the rollup adds up everything you can reach: one dashboard, one performance view, one spend or earnings view, with a table breaking it down by property. Switching into any single property is one click from the same menu, and access is granted per property, so somebody can hold two of your five.
Where to look: The account menu at the top right, then your organization’s name.
An organization owns its properties. A network is a set of properties that span more than one owner, plus the people who need to see across all of them, which is the shape a media network or a group buying arrangement actually has. A network member gets the same rollup, summing exactly the properties they can reach, and can add their own address to the exclusion list once for all of them. A network never transacts, so its rollup carries performance and no money. One person belongs to one organization or one network, never both, which is what keeps a rollup from being quietly wrong about whose numbers it is showing.
Yes, weekly or monthly, and you choose what it covers: performance, newly available citations, money, the partners you work with, and requests waiting on you. If you hold more than one property, you choose between one email covering all of them and one email each, and every link takes you to the right property even if you were last working in a different one. There is a preview button beside the settings that shows exactly what would arrive with the boxes as they stand.
Where to look: Your profile, then the Email digest tab.
From your own profile, and only from there. The change is confirmed from both the old address and the new one before it applies, so somebody who reaches an open session still cannot move an account somewhere its owner cannot see. For the same reason nobody else can change your sign-in address for you, including us.
Where to look: Your profile, then the Sign in tab.
Almost nothing, and nothing that identifies anybody. There are no cookies, no browser storage, no third-party tags, no personal data, and no IP address is ever stored. What we record is that a citation rendered, that it became viewable, or that somebody arrived through a tracked link, along with the referring domain and whether the browser declares itself automated. Device class and country are derived from the request and kept at that level.
It is one small script that loads asynchronously and does its work after the page is interactive. There is no redirect on a click, which is what usually costs the time in ad tracking, and no third-party call behind it. The HTML snippet renders whether the script has run or not, so the quote is on the page for a shopper and for a search engine either way.
Events arriving from a domain that is not yours are recorded, flagged, and never billed, so a copied site cannot generate charges against the retailer it copied. Your domains are on file for exactly this reason, and a retailer can carry several of them. Removing the primary one is refused while placements are running against it.
Where to look: Retailers can see their domains in admin, on the Domains tab.
Two counters see the same click. impact.com records it as the link is followed, and Geodesix records the arrival on the landing page. Between the two sit load timing, ad blockers, and parameters stripped by whatever served the ad, so the two rarely agree exactly. Billing follows impact.com, which is the counter attached to the money, and the Geodesix number exists as a check on it. A gap that keeps widening is worth a look at the landing page.
Not here? Ask us and a person will answer.